Return & Refund Policy

NΛYZ Beauty

At NΛYZ Beauty, customer satisfaction is important to us. We take pride in providing quality beauty products and want you to love every purchase. Please review our return and refund policy before placing your order.

All Sales Are Final

For hygiene and safety reasons, all lip oil purchases are final sale. We do not accept returns or exchanges due to personal preferences, shade selection, or change of mind.

Damaged or Incorrect Items

We understand that mistakes can happen. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

When contacting us, please provide:

• Your full name and order number

• A brief description of the issue

• Clear photos of the product and packaging

We will review your request and work toward an appropriate resolution, which may include a replacement or refund.

Refunds

If your refund is approved, it will be issued to your original payment method. Please allow 5–10 business days after processing for the refund to appear, depending on your financial institution.

Shipping Fees

Original shipping fees are nonrefundable unless the refund is due to an error on our part or otherwise required by law.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been shipped, cancellation requests cannot be accommodated.

Contact Us

If you have any questions or concerns regarding your order, please reach out through our website.

Website: shesnayz.beauty

Thank you for shopping with NΛYZ Beauty. Your support means everything to us!

This policy does not limit any rights you may have under applicable consumer protection laws.